2346 Gold Coast Hwy , Mermaid Beach, 4218, Australia
*** IMPORTANT *** DO NOT GO TO RECEPTION - Please read all the following instructions
Resort Name: Turtle Beach Resort - Private apartments - Blue Sky Holiday Group
Resort Address: Unit 210, 2346-2360 Gold Coast Highway, Mermaid Beach
Offsite Manager: 0405 962 596 (Nicky)
Key Collection: Located past the 2 down ramps you will find a whole wall of blue letter boxes. To the left of the letter boxes there is one marked “Blue Sky Guests”. Turn dials to the code number you received in your Guest App, then turn the round knob. There will be 1 swipe card/key in there for you. Please make sure it’s locked back up and this is where you pop your swipe card/key in when you check out by 10am. (Please lock the key with the metal keys on it in the apartment on check-out – place in the Dettol Tray in the kitchen. This second key has a security screen key & a padlock key for the sun lounges if you want to move them. Please lock back up when not in use – our apartment is the only one that has its own sun lounges and we don’t want them stolen by other guests. ). Thank you.
Wifi Username: A281 or A281-5G Wifi Password: Bluesky210
Remember to bring your favourite DVD's and beach towels. Pool towels are available at $3 each per stay payable in cash on arrival. Please notify us 1 week or more prior to your arrival if required.
We also have a fun pack which includes mini putt equipment hire and tennis equipment hire available at $30 for the whole family for your entire stay payable in cash on arrival. Once you have your equipment you can book in at reception for tennis or just jump on for mini putt. If possible please advise prior to check-in if you would require this fun pack.
Bedding Consists of: 1 King Bed + 2 Single Beds
Room Description: 2 bedrooms, 2 bathrooms, air-conditioning in living area only, ceiling fans in bedrooms, large TV, DVD player, CD stereo, 2nd TV in main bedroom, full kitchen with large fridge, oven, cook top, microwave, Expresso Coffee Pod Machine, full laundry with washing machine & dryer, 2 balconies, dining, lounge, free underground secure car parking.
We hope you enjoy your stay! We live just around the corner if you need anything. If you find any maintenance issues please email or text through as not all guests report them to us and we try to maintain the apartment to a certain standard. We appreciate your time to do this and thank you in advance.
Whilst the full resort facilities are available for your use, resort facilities and public areas of the resort are not managed by us. Please note reception will not have any record of your booking as this is privately managed and owned.
If you are looking at an early check-in this needs to be arranged the day before, however your room may still not be available until 2:00pm. Early check-in fees may apply. Please be advised our guests do not get access to kids club however you can try if you wish but it is run by the resort.
Nicky Bujayer & Glen Archer
Blue Sky Holidays
Terms & Conditions
Although we will endeavour to meet all of our guests requirements any special requests (e.g. Bedding, specific apartments) cannot be guaranteed. Extra person charges of $30 per person per night which includes single Rollaway bed & Linen. Cancellation/Amendment Fees apply. A $250 cash security deposit is required on arrival day if you can not supply a valid credit card. You agree and understand that this will be refunded with-in 7 days via EFT after departure if there have been no breakages, damages, losses, rubbish removal or excessive cleaning.
For full details of the Terms & Conditions, please go to our website.